Completed -
The scheduled maintenance has been completed.
Jul 11, 00:59 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 23:00 AEST
Scheduled -
Smartrak has a 3.0 hour planned maintenance window scheduled from Thu 10 July 2025 23:00 PM (AEST) to Fri 11 July 2025 02:00 AM (AEST) where we will be performing routine OS patching.
Aus Patching will follow NZ patching by a minimum T+1 Days.
Smartrak services will be unavailable during periods in the outage window. These Services include the following:
* Cellular based personal safety devices
* Iridium based personal safety devices
* Emergency alarm and tracking for GPS devices
* Smartrak app website (maps/reports/fleet servicing/pool booking)
* Smartrak admin website
* Smartrak APIs and web services
* Emergency notifications (both SMS and Email)
The following services are unaffected by this outage:
* Smartrak PoolCar booking system
Please contact the Customer Experience team through the Service Desk should you have any questions.
Kind regards,
Smartrak
Jul 7, 07:12 AEST