All Systems Operational
Emergency Alarm - Reception
?
Operational
Emergency Alarm - Notifications
?
Operational
Maps
?
Operational
Pool Booking
?
Operational
Fleet Servicing
?
Operational
Garmin messaging
?
Operational
Reports
?
Operational
Web Services and API's
?
Operational
PoolCar Pool Booking
?
Operational
Keyless Entry
?
Operational
Public Transport Data Feeds
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Smartrak AUS Planned Platform Maintenance - OS Patching - Thu 11 September 2025 23:00 PM (AEST) to Fri 12 September 2025 02:00 AM (AEST) | 3.0 hour(s) Sep 11, 2025 23:00 - Sep 12, 2025 02:00 AEST
Smartrak has a 3.0 hour planned maintenance window scheduled from Thu 11 September 2025 23:00 PM (AEST) to Fri 12 September 2025 02:00 AM (AEST) where we will be performing routine OS patching.
Aus Patching will follow NZ patching by a minimum T+1 Days.
Smartrak services will be unavailable during periods in the outage window. These Services include the following:
* Cellular based personal safety devices
* Iridium based personal safety devices
* Emergency alarm and tracking for GPS devices
* Smartrak app website (maps/reports/fleet servicing/pool booking)
* Smartrak admin website
* Smartrak APIs and web services
* Emergency notifications (both SMS and Email)
The following services are unaffected by this outage:
* Smartrak PoolCar booking system
Please contact the Customer Experience team through the Service Desk should you have any questions.
Kind regards,
Smartrak
Posted on Sep 03, 2025 - 07:56 AEST
Aus Patching will follow NZ patching by a minimum T+1 Days.
Smartrak services will be unavailable during periods in the outage window. These Services include the following:
* Cellular based personal safety devices
* Iridium based personal safety devices
* Emergency alarm and tracking for GPS devices
* Smartrak app website (maps/reports/fleet servicing/pool booking)
* Smartrak admin website
* Smartrak APIs and web services
* Emergency notifications (both SMS and Email)
The following services are unaffected by this outage:
* Smartrak PoolCar booking system
Please contact the Customer Experience team through the Service Desk should you have any questions.
Kind regards,
Smartrak
Posted on Sep 03, 2025 - 07:56 AEST