Completed -
The scheduled maintenance has been completed.
Oct 17, 00:03 AEDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 23:00 AEDT
Scheduled -
Smartrak has a 3.0 hour planned maintenance window scheduled from Thu 16 October 2025 23:00 PM (AEST) to Fri 17 October 2025 02:00 AM (AEST) where we will be performing routine OS patching.
Aus Patching will follow NZ patching by a minimum T+1 Days.
Smartrak services will be unavailable during periods in the outage window. These Services include the following:
* Cellular based personal safety devices
* Iridium based personal safety devices
* Emergency alarm and tracking for GPS devices
* Smartrak app website (maps/reports/fleet servicing/pool booking)
* Smartrak admin website
* Smartrak APIs and web services
* Emergency notifications (both SMS and Email)
The following services are unaffected by this outage:
* Smartrak PoolCar booking system
Please contact the Customer Experience team through the Service Desk should you have any questions.
Kind regards,
Smartrak
Oct 6, 11:41 AEDT