All Systems Operational

Emergency Alarm - Reception ? Operational
Emergency Alarm - Notifications ? Operational
Maps ? Operational
Pool Booking ? Operational
Fleet Servicing ? Operational
Garmin messaging ? Operational
Reports ? Operational
Web Services and API's ? Operational
PoolCar Pool Booking ? Operational
Keyless Entry ? Operational
Public Transport Data Feeds Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 11, 2025
Completed - The scheduled maintenance has been completed.
Jul 11, 00:59 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 23:00 AEST
Scheduled - Smartrak has a 3.0 hour planned maintenance window scheduled from Thu 10 July 2025 23:00 PM (AEST) to Fri 11 July 2025 02:00 AM (AEST) where we will be performing routine OS patching.
Aus Patching will follow NZ patching by a minimum T+1 Days.

Smartrak services will be unavailable during periods in the outage window. These Services include the following:

* Cellular based personal safety devices
* Iridium based personal safety devices
* Emergency alarm and tracking for GPS devices
* Smartrak app website (maps/reports/fleet servicing/pool booking)
* Smartrak admin website
* Smartrak APIs and web services
* Emergency notifications (both SMS and Email)

The following services are unaffected by this outage:

* Smartrak PoolCar booking system

Please contact the Customer Experience team through the Service Desk should you have any questions.

Kind regards,

Smartrak

Jul 7, 07:12 AEST
Jul 10, 2025
Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.