All Systems Operational
Emergency Alarm - Reception
Operational
Emergency Alarm - Notifications
Operational
Maps
Operational
Pool Booking
Operational
Fleet Servicing
Operational
Garmin messaging
Operational
Reports
Operational
Web Services and API's
Operational
PoolCar Pool Booking
Operational
Keyless Entry
Operational
Public Transport Data Feeds
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Smartrak AU Planned Platform Maintenance - OS Patching - Thu 12 February 2026 23:00 PM (AEST) to Fri 13 February 2026 02:00 AM (AEST) | 3.0 hour(s) Feb 12, 2026 23:00 - Feb 13, 2026 02:00 AEDT
Smartrak has a 3.0 hour planned maintenance window scheduled from Thu 12 February 2026 23:00 PM (AEST) to Fri 13 February 2026 02:00 AM (AEST) where we will be performing routine OS patching.
Aus Patching will follow NZ patching by a minimum T+1 Days.
Smartrak services will be unavailable during periods in the outage window. These Services include the following:
* Cellular based personal safety devices
* Iridium based personal safety devices
* Emergency alarm and tracking for GPS devices
* Smartrak app website (maps/reports/fleet servicing/pool booking)
* Smartrak admin website
* Smartrak APIs and web services
* Emergency notifications (both SMS and Email)
The following services are unaffected by this outage:
* Smartrak PoolCar booking system
Please contact the Customer Experience team through the Service Desk should you have any questions.
Kind regards,
Smartrak
Posted on Feb 10, 2026 - 07:36 AEDT
Aus Patching will follow NZ patching by a minimum T+1 Days.
Smartrak services will be unavailable during periods in the outage window. These Services include the following:
* Cellular based personal safety devices
* Iridium based personal safety devices
* Emergency alarm and tracking for GPS devices
* Smartrak app website (maps/reports/fleet servicing/pool booking)
* Smartrak admin website
* Smartrak APIs and web services
* Emergency notifications (both SMS and Email)
The following services are unaffected by this outage:
* Smartrak PoolCar booking system
Please contact the Customer Experience team through the Service Desk should you have any questions.
Kind regards,
Smartrak
Posted on Feb 10, 2026 - 07:36 AEDT