Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 08, 2023 - 01:01 AEDT
Scheduled
Smartrak has a planned maintenance window scheduled for 8th of February 2023 between 1am and 4am AEDT (+11GMT) where we will be patching core service operating systems.
Smartrak services will be unavailable during periods in the outage window. These Services include the following:
* Cellular based personal safety devices * Iridium based personal safety devices * Emergency alarm and tracking for GPS devices * Smartrak app website (maps/reports/fleet servicing/pool booking) * Smartrak admin website * Smartrak APIs and web services * Emergency notifications (both SMS and Email)
The following services are unaffected by this outage:
* Smartrak PoolCar booking system
Please contact the Customer Experience team through the Service Desk should you have any questions.
Kind regards,
Smartrak
Posted Jan 23, 2023 - 06:48 AEDT
This scheduled maintenance affected: Emergency Alarm - Reception, Emergency Alarm - Notifications, Maps, Pool Booking, Fleet Servicing, Garmin messaging, Reports, Web Services and API's, and Public Transport Data Feeds.