Update - Postponed to Start Wed 18th - Smartrak AU Planned Platform Maintenance - OS Patching - Thu 12 February 2026 23:00 PM (AEST) to Fri 13 February 2026 02:00 AM (AEST) | 3.0 hour(s)

Scheduled Maintenance Report for Smartrak Australia

Completed

The scheduled maintenance has been completed.

Posted Feb 17, 2026 - 02:00 AEDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Feb 16, 2026 - 23:00 AEDT

Scheduled

Smartrak has a 3.0 hour planned maintenance window scheduled from Thu 12 February 2026 23:00 PM (AEST) to Fri 13 February 2026 02:00 AM (AEST) where we will be performing routine OS patching.
Aus Patching will follow NZ patching by a minimum T+1 Days.

Smartrak services will be unavailable during periods in the outage window. These Services include the following:

* Cellular based personal safety devices
* Iridium based personal safety devices
* Emergency alarm and tracking for GPS devices
* Smartrak app website (maps/reports/fleet servicing/pool booking)
* Smartrak admin website
* Smartrak APIs and web services
* Emergency notifications (both SMS and Email)

The following services are unaffected by this outage:

* Smartrak PoolCar booking system

Please contact the Customer Experience team through the Service Desk should you have any questions.

Kind regards,

Smartrak

Posted Feb 10, 2026 - 07:36 AEDT

This scheduled maintenance affected: Emergency Alarm - Reception, Emergency Alarm - Notifications, Maps, Pool Booking, Fleet Servicing, Garmin messaging, Reports, Web Services and API's, Keyless Entry, and Public Transport Data Feeds.