Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 22, 2023 - 01:00 AEST
Scheduled
Smartrak has a planned maintenance window scheduled for 2023-08-22 from 01:00:00 AEST to 04:00:00 AEST where we will be conducting maintenance and software upgrades.
Smartrak services will be unavailable during periods in the outage window. These Services include the following:
* Cellular based personal safety devices * Iridium based personal safety devices * Emergency alarm and tracking for GPS devices. Once services are available, all pending GPS events will be processed. No data will be lost. * Smartrak app website (maps/reports/fleet servicing/pool booking) * Smartrak admin website * Smartrak APIs and web services * Emergency notifications (both SMS and Email). Once services are available, pending emergency notifications will be sent. * Public Transport Data Feeds
The following services are unaffected by this outage:
* Smartrak PoolCar booking system
Please contact your Smartrak Customer Success Manager should you have any questions.
Kind regards,
Smartrak
Posted Aug 11, 2023 - 11:31 AEST
This scheduled maintenance affected: Emergency Alarm - Reception, Emergency Alarm - Notifications, Maps, Pool Booking, Fleet Servicing, Garmin messaging, Reports, Web Services and API's, Keyless Entry, and Public Transport Data Feeds.