Smartrak Australia Status - Smartrak Planned Platform Maintenance

Smartrak Planned Platform Maintenance - 2021-01-26 between 1am and 6am AEST

Scheduled Maintenance Report for Smartrak Australia

Completed

The scheduled maintenance has been completed.

Posted Jan 26, 2021 - 06:00 AEDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jan 26, 2021 - 01:00 AEDT

Scheduled

Smartrak has a planned maintenance window scheduled for 26th of January between 1 AM and 6 AM AEST, where we will be upgrading our firewalls.

Smartrak services will be periodically unavailable during the outage window. These Services include the following:

* Smartrak app website (maps/reports/fleet servicing/pool booking)
* Smartrak admin website
* Smartrak APIs and web services
* Satellite GPS personal safety and vehicle tracking devices (Iridium / SPOT)
* Cellular based personal safety devices
* Emergency alarm and tracking for GPS devices. Once services are available, all pending GPS events will be processed. No data will be lost.
* Emergency notifications (both SMS and Email). Once services are available, pending emergency notifications will be sent.

The following service is unaffected by this outage:

* Smartrak PoolCar booking system

Please contact your Smartrak Customer Success Manager should you have any questions.

Kind regards,

Smartrak

Posted Jan 20, 2021 - 11:18 AEDT

This scheduled maintenance affected: Emergency Alarm - Reception, Emergency Alarm - Notifications, Maps, Pool Booking, Fleet Servicing, Garmin messaging, Reports, and Web Services and API's.